1.What is the delivery time?
A: 17 working days after production
2.How about your after-sales policy?
A: Timely, efficient, customer first
(1)One-year warranty (life-time service)
(2)Online support and professional video guidance
(3)Complete training course, either in Techik Shanghai or through internet
3.What is your payment terms?
A: T/T, L/C, more information to be discussed
4.Can Techik provide OEM or Customization service?
A: OEM service is available. Customized solution can be made based on customer’s product information and request.
5.Do you sell the accessories for your products?
A: Yes, we have spare parts list of each machine and free accessories will be offered if it is broken during the warranty time.
6.Can you arrange sample test?
A: Yes, we are willing to do the sample test to show our machine performance.